Our Shipping Policy was last updated on 23 October 2022

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 For the purposes of this Disclaimer:

        ●      “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this                                     Disclaimer) refers to K Living Pty Ltd

       ●      “Goods” refers to the items offered for sale on the Service.

●      “Orders” means a request by You to purchase Goods from Us.

●      “Service” refers to the Website.

●      “Website” refers to www.kliving.company.site/,

●      “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

●      “Business Day” means Monday to Friday, except public holidays

 Thank you for visiting and shopping at K Living. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays, except with express agreement by K Living.

 If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

 K Living will not be responsible for delivery delays and associated costs if you supply an incorrect delivery address.

 Shipping rates & delivery estimates

Any shipping charges for Your Orders will be calculated and displayed at checkout.

          ●     Shipping method: Australia Post or Courier

        Shipment cost: Free

        Estimated delivery time: 3-5 business days

 ●      Shipping method: Express Post

       Shipment cost: By prior arrangement 

       Estimated delivery time: 1-2 business days

 Overnight delivery is only available for Orders with delivery addresses within Australia and with prior arrangement with K Living.

 Delivery delays can occasionally occur.

Shipment to P.O. boxes addresses

 K Living only ships to PO Box addresses within Australia.

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation Email when your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Please ensure you have a secure place for delivery if someone will not be home to receive the delivery. K Living will not be responsible for lost packages if packages are not personally received when delivered.

Customs, Duties and Taxes

 K Living is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

 K Living is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

 Contact Us

 If you have any questions about this Shipping Policy, you can contact Us:

●      By sending us an email: help@kliving.com.au